This is caused by heterogeneous background in terms of our biological and physical characteristics, such as race, ethnicity, gender, age, sexual orientation, educational, political and religious beliefs, just to mention a few. ![]() Globalization in this 21 st century has brought with it a higher than normal requirement to strike a balance between mono-cultural and multicultural workforce. One of the effects of a globalized workforce is that it places a high expectation on organisational managers on the need to achieve a higher premium on effective management of diversified workforce. ![]() Organisations are now faced with intense competition arising from a globalized workforce that necessitates the application of diversified management principles, culture and managerial thinking. The indispensible nature of diversity management as a concept is no longer contestable, because it has become a major requirement for any organisation that wants to optimize the productivity of its workforce.
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